How can you foster productive relationshipsin one-way electronic communications, so popular now? If you are like me and prefertelephone contact to electronic communication, here are the positives I havediscovered since 1980 when I was the Risk Insurance Manager for SafeguardScientifics, Inc., when it developed the first e-mail provider, CompuServe. Istate advantages first to focus on my purpose here to help each of yourelectronic communications be successful and efficient the first time, everytime EM T:Freedom to send and receive messages 24/7 Electroniccommunications often lead to the dehumanization of interpersonal relationshipsReceivingsloppy, unprofessional electronic messages without much thought or attention todetail makes you feel disrespected It easy tofind yourself in electronic misunderstandings that rarely happen over thetelephone or in personal conversationsElectroniccommunications are often self-centeredFrustratingone-way communication annoys All good communication has and holdsonto these six characteristic components: Courteous Clearstream of thoughts Cut-to-the-chaseConnectedto the subject on the table as well as to the speaker Considerateof the positions of others Communicating to understand and be understoodd Have you ever thought about yourparticular communication style? Here are six common communicationstyles: confident, aggressive, wordy, precise,helpful, argumentative. While most of us are likely to feel we are confident,helpful or precise communicators, is it possible we also engage in aggressive,wordy and argumentative styles? At workplaces, the styles of theleaders determine the quality and effectiveness of business communications. To keepa harmonious relationship between bosses and employees, the boss needs tounderstand how to gain employees encouragement and support. Employees need totrust their bosses enough to be open with them. Most importantly, successfulrelationships happen best when bosses and employees can show that they careabout one another. In electronic communications, without facial expressions,body language and tone of voice, this becomes much more challenging. The most importantconsideration in brief electronic business writing is it needs to communicate yourmessage with all the necessary details. Too many tap out their messages andpush sendwithout reading them over first. Because you get no second chance after youpush send,successful electronic communicating, ironically, requires your highest and bestcommunication skills. Do you believe that? Are you thinkingof the confused blather, misspellings, initials replacing words, and one-word communicationsthat come up on your screens? When you hurry, are you sometimes guilty of speedat the expense of a clear message? Here are some electroniccommunications rules that can help you make yourself understandable in one-waycommunications-- Consider theperson who will be receiving your message. What kind of communication will workbest for your relationship?State yourmessage clearly, specifically in an organized way in simple language Be polite,respectful and professional Keep messagesshort and to the point For e-mails, writea subject line that clearly states why you are sending the e-mail If you areanswering a person e-mail, always include the person message to you Put the mostimportant information first, inverted pyramid style Make yourmessage focused, organized, and state what action you would like your message toaccomplish Write in aconversational tone Here are some general electronicmessage practices that can really frustrate people and make you lookunprofessional-- In response toan e-mail, never reply with Yes or No Why? You know howmany e-mails you get every day. Avoid using electronicmessages like a one-tool hammer and make sure that electronic is the best wayto convey your message. E-mail definitely has legalissues related to it. Have you seen disclaimers at the bottom of e-mails you receive?You may want to consider with professional counsel whether you need to addressdisclaimers in the sending of certain types of e-mails. Do thenecessary so your electronic messages can be a real productivity blessing. People tell me my workshops and books have helped them stay on their goal tracks by knowing what to do when life gets in their way. My corporate career included Director of Risk Management for Comcast Corporation and positions in tax management, credit management, shareholder relations management. Patent Trademark Office and helps me show people who they are and how knowing that can help them achieve their goals in a way that works for them. As an avid social networker, find me on Lunch, Facebook, Twitter, Linked In, Filed By.